Shipping & Returns
In most cases items will ship 24-48 hours after receiving your order. If the item is not in stock and we anticipate it will be more than a week before shipping, we will contact you for further instructions.
Important! No items will be accepted for return without a specific return authorization. Please note that you must return the product to us within 7 days after you receive return instructions. Please include all manuals and enclosures that shipped with the product and make sure it is packaged to avoid damage. Damaged and/or incomplete products are subject to additional fees of from 20% to 50%. In cases of major damage or abuse, the product may be refused for return.
Shipping charges are NOT refundable. To avoid costly returns, please contact us with any questions before you place your order. If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you.